Department

Legal and Board Services

Location

Nairobi, Kenya

About the position

The jobholder shall be responsible for providing strategic leadership in the trade facilitation function of the Customs and Border Control Department, and oversee the implementation of trade facilitation initiatives in compliance with national and international trade treaties and conventions.

Duties and Responsibilities

• Oversee trade facilitation programs and initiatives in Customs &Border Control Department.
• Oversee the independent review of objections and alternative dispute resolution function.
• Development of policies, strategies, budgets and work plans for dispute management, preparation of management reports, allocating work and evaluating the performance of subordinates or project teams.
• Provide dynamic, open-minded leadership that promotes taxpayer uptake of Alternative Dispute Resolution (ADR).
• Provide oversight and guidance of the Tax Dispute Resolution (TDR) process.
• Serve as primary corporate expert and authority on ADR, Independent Review of Objections (IRO) and non- adversarial dispute resolution.
• Oversee the preparation of the Divisional work plans and budgets.
• Oversee compliance with systems and procedures to enhance efficient and effective prevention and execution of business risks.
• Administer and monitor legal and regulatory compliance.
• Initiate and implement appropriate policy and procedural frameworks to ensure promotion of and proper governance over ADR and IRO processes.
• Develop strategies for both internal and external stakeholder engagement.

Person specifications:

• Must have a Bachelor’s degree in relevant Social Sciences, from an accredited and recognised Institution.
• A Master’s degree in a relevant field will be an added advantage.
• Must have a minimum of ten (10) years relevant experience, at least five (5) of which should be in senior and / or middle Management levels.
• Must have professional qualification / membership to a professional body and be in good standing.
• Meet the requirements of Chapter Six of the Constitution 2010

 Key competencies:

• Strategic leadership skills and negotiation skills.
• Excellent communication and strong interpersonal skills.
• Strong business acumen / business orientation.
• Innovative thinking.
• Organisational skills.
• Resilience and adaptability.
• Critical thinking and problem-solving.
• Customer-centric approach.
• Professionalism, ethical judgment and integrity.

The deadline for submission of application is Monday, 7 July 2025 at 12.00AM (Midnight). Only shortlisted applicants will be contacted. 

No hard-copy applications are accepted. Our client is an Equal Opportunity Employer.
Successful candidates will be required to fulfil the provisions of Chapter Six of the Constitution of Kenya prior to appointment. They will require:

• Valid certificate of good conduct from the Directorate of Criminal Investigations.
• Valid clearance certificate from Higher Education Loans Board (HELB)
• Valid tax compliance certificate from Kenya Revenue Authority (KRA)
• Current clearance certificate from the Ethics and Anti-Corruption Commission (EACC)
• Current Report from an approved Credit Reference Bureau (CRB)

 

If you feel you have the necessary qualifications and motivation to thrive in this crucial position, we encourage you to apply. please download the form provided below, fill it out in a Word document, and email to executiverecruitment@ke.pkfea.com

Click here to download the form.